Privacy Policy
1. Introduction
This Privacy Policy describes how Kalash Holy Products  (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from www.kalashholyproducts.com (the “Site”). By visiting or using the Site you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information primarily to process transactions, fulfill orders and improve your shopping experience.
A. Information You Directly Provide
This includes information you actively enter into our Site:
- Identifiers: Name, email address, phone number, shipping and billing address.
- Transaction Information: Products purchased, payment method details (collected and processed securely by our third-party payment processor not stored by us).
- Communications: Information contained in communications with us such as customer support requests or feedback.
B. Automatically Collected Information (Usage Data)
When you access the Site, we automatically collect certain information about your device and interaction:
- Device Information: IP address, web browser type, time zone and cookies installed on your device.
- Usage Data: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site and how you interact with the Site.
- We use standard tracking technologies (cookies, web beacons) to facilitate this collection. You can control cookie preferences through your browser settings.
3. How We Use Your Personal Information (Owner's Benefit)
We use the collected Personal Information for the following business and commercial purposes:
- Fulfilling Orders & Services: To process your purchase, arrange shipping and provide you with invoices and order confirmations.
- Communication: To communicate with you about your order, account and also answer your inquiries.
- Marketing & Analytics: To advertise our products, assess the effectiveness of our marketing and analyze customer behavior to improve the Site and product offerings (e.g., to generate analytics about how our customers browse and interact with the Site).
- Security & Legal Compliance: To detect and prevent fraud, protect our rights and property and comply with applicable laws and regulations.
4. Sharing Your Personal Information (Limiting Liability)
We share your Personal Information with third parties solely to help us operate our business and fulfill our commitments to you.
- Service Providers: We share necessary information with service providers who perform functions on our behalf, such as:
- Our Payment ProcessorsÂ
- Our Shipping CarriersÂ
- Data Analytics Providers (e.g., Google Analytics)
- Marketing and Advertising Partners
- Legal & Compliance: We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation or court order.
- Protect and defend the rights or property of www.kalashholyproducts.com
- Protect the personal safety of users of the Site or the public.
- Business Transfers: In the event of a merger, acquisition or sale of assets, your Personal Information may be transferred as part of that transaction.
5. Data Retention (Owner's Right)
We will retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting or reporting requirements. We reserve the right to retain data for longer periods if required for operational necessity, legal defense or tax compliance.
6. Your Rights and Choices
- Opt-Out of Marketing: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that we may still send you non-promotional communications such as order confirmations and account-related notices.
- Access/Correction: While we strive for accuracy, the Site owner is not obligated to continuously monitor the accuracy of user data. Requests for access or correction should be submitted in writing.Â
- Note: Under certain laws we may charge a reasonable fee or deny a request if it is clearly unfounded, excessive or repetitive.
7. Security (Limiting Responsibility)
We implement commercially reasonable security measures designed to protect your Personal Information. However, no security system is impenetrable. You acknowledge that your use of the internet carries inherent risks and we cannot guarantee the absolute security of data transmitted over the internet or stored on our systems. You agree that we are not responsible for any security breach that is beyond our reasonable control.
8. Changes to This Policy (Owner's Control)
We reserve the right to update this Privacy Policy at any time and without prior notice to reflect changes to our practices or for other operational, legal or regulatory reasons. The revised policy will be posted on the Site and that will be subject to updated. Your continued use of the Site after the posting of the revised policy constitutes your acceptance of the changes.
9. Contact Us
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by e-mail at customer@kalashholyproducts.com or by mail using the details provided below:
Website: www.kalashholyproducts.com
Email: customer@kalashholyproducts.com
Phone: +91 7433918664
Address: 317, Time Square Arcade, opp Rambag, Nr. Bhagban party plot, Thaltej, Ahemdabad, India – 380059
